Director of Housing

Job Title: Director of Housing
Department: Properties
Reports To: President and CEO
FLSA Status: Exempt

POSITION SUMMARY

The Director of Housing oversees the facilities and operations of the residential and commercial properties owned
and managed by Hope Communities. Hope Communities owns and operates 278 affordable rental units across the
Denver Metro region. The Director of Housing supervises property managers and is a member of the Executive
Management Team, assisting with strategic planning, budget preparation, policy development and oversight. The
Director of Housing will be committed to, and representative of, the mission of the organization in performing all
the essential functions of the position.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Ensures safety and viability of all properties owned and/or managed by Hope Communities. In conjunction with
  the CEO, details the extent and type of use for all Hope properties.
• Facilitates the creation of budgets for all the properties, monitors the budgets, and provides monthly reports of
  all revenues and expenditures.
• Oversees and approves capital expenditures, improvements, or replacements including the bid process,
  inspections, and final approval as allowed through the annual budget and indicated in the authority matrix
  which is approved by the CEO and board each year.
• Manages service contracts for properties within the parameters of the authority matrix approved by the board.
• Works in conjunction with key staff to create/update an approved vendor list by January 1 each year.
• In conjunction with the CEO/President, sets schedules and hours of operation including the assignment of
  emergency maintenance responsibilities (in conjunction with community managers) monthly.
• Performs weekly inspections of the properties and meets with property staff to ensure safety, cleanliness,
  compliance, environmental and service standards, and marketability.
• Provides coaching and oversight for the Property/Community Managers to ensure compliance with all
  regulatory agencies with whom the organization has reporting requirements.
• The Director of Housing is the first point of contact for leasing commitments for the commercial properties
  managed and owned by Hope Communities.
• Works with the CEO/President, with feedback from the board, to approve leases and conditions for commercial
  property contracts.
• Participates and represents Hope in the HOA boards connected with commercial and residential properties.
• Monitors, assesses and makes recommendations for capital improvement and deferred maintenance projects
  for each property, updating the plan annually.
• Works with the CEO/President to research and assess the viability of potential expansion projects.
• Works to meet risk management requirements and safety compliance for the organization. Works with the
  Manager of Administration and CEO to ensure appropriate insurance coverage for all properties and programs
  on those properties.

OTHER DUTIES AND RESPONSIBILITIES

• Represents Hope Communities within the larger community and supports Hope Communities’
  events.
• Participates in a bi-weekly executive management team meeting and all staff meetings required.
• Demonstrates the core values of the organization in all that is required in the position and ensures
  adherence to the mission and core values of the organization with all employees.
• Attends training to stay current with affordable housing procedures.
• Performs other related duties as assigned.

SUPERVISORY RESPONSIBILITIES

This position is responsible for the supervision of Property/Community Managers. The Director of Housing works
cooperatively and collaboratively with the Controller, the Programs Team, and to a small degree, with the
Communications team.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The
requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable
accommodation may be made to enable individuals with disabilities to perform essential functions.

• Possesses strong knowledge of the administrative policies, and affordable housing regulations, as well as
  knowledge of the numerous housing programs with which each property is involved.
• Understanding of major facility/property operational systems and steps required to address problems with
  property staff and external contractors. Thorough understanding of maintenance, physical plant systems,
  and inspection requirements for facilities.
• Knowledge of regulations pertaining to affordable housing, HOME Units, LIHTC, and related programs.
• Understanding of compliance requirements related to fair housing, legal notices, and accepted protocols
  for effectively maintaining affordable housing properties.
• Proficiency with Yardi Voyager, the property management software highly preferred.
• Ability to prepare and maintain reports and communicate effectively – verbally and in writing.
• Ability to use conflict resolution skills both with residents and staff members.
• Ability to analyze, explain, and follow site budgets, both operating and capital. Proven capacity for cost
  containment as needed.
• Proficiency with Microsoft Office programs.
• Possesses a valid Colorado driver’s license; has a reliable and consistently available vehicle and can
  regularly travel by way of interstate highways and primary and secondary roads in the Denver metro area.

EDUCATION and/or EXPERIENCE

A minimum of seven years related experience and/or training or equivalent combination of education and
experience. Must have a minimum of five years of experience in affordable housing at the management level. A
thorough knowledge of compliance requirements is required. Bachelor’s degree preferred.
LANGUAGE SKILLS
Ability to read, analyze, and interpret complex documents in English. Ability to respond effectively to sensitive
inquiries or complaints. Ability to make effective and persuasive speeches and presentations.

CERTIFICATES, LICENSES, CERTIFICATIONS

None required.

OTHER

• Equipment used to include but not limited to all office equipment, computer, fax machine, calculator, copy
  machine, scanner, and telephone system.
• Access: Stairs or elevator
• Travel: Occasional travel within the Denver metro area.

COMPENSATION

Hope offers fully paid health insurance and a monthly stipend for a family health insurance plan. The organization
also offers fully paid dental, life, short-term, and long-term disability plans. Employees receive accrued vacation and
sick time, thirteen paid holidays, and eight hours of paid volunteer time annually.

Salary will be dependent on the extent of skills and relevant experience. Salary Range: $80,000 – $92,000

In order to apply, please email your cover letter and resume, and include the job title in the subject line.  You can email the HR Team directly at careers@hopecommunities.org